I can't create any Lists

Associated how to

Please see Create a list.

Most common cause of the symptom

You are an External User on the Project. Only Internal Project Users of Project Admins have the ability to create Lists. If you are an External User on a Project then you will not see the ability to create any Lists.

Reason

Insite Projects can have three types of users; Project Admins, Internal Users, and External Users. Project Admins & Internal Users are Users who are also a part of the Plan associated with the Project. External Users are Users who have been added to a Project but are not a part of the associated Plan's Organisation List.

External Users have fewer permissions on a Project as these Users are likely not a part of the organisation who owns the Plan. For example, these may be sub-contractors to the organisation or their client or consultants. These External Users can be invited to a Project so that they can view and add to certain Lists (Open Lists) but are blocked from viewing other Lists (Internal Lists). Please see: Change the privacy settings of a List which gives further details on the permissions of the different users.

Solutions

1. If you are supposed to be a part of the Organisation List for the Plan which the Project is associated with then please contact your Plan Admin and ask them to add you as a Plan user. Once you are a part of the Plan you should be able to start adding Lists to the Project.

2. If you are supposed to be an External User on the project then please ask one of the Project Admins or Internal Project Users to create an Open List for you to work on collaboratively.