Associated how to
Please see Working offline.
Most common cause of the symptom
Your device has partially downloaded an image so the thumbnail is available but you cannot open it to edit it because you do not have the full version of the image download.
It is likely that you are offline and the full version of the image has not ever been downloaded to your device.
- Ensure that your device has a good connection, leave the item and go back to it and try again.
- If the image is still unavailable, try killing the Insite Teams app and opening it up again.
If you are still having issues, please get in touch with us by emailing firstname.lastname@example.org